Tag: Customer Service
Was The Chef Let Go Because Of The Weevils?
We need to be careful where we eat out. Here on the Gold Coast we have lots of restaurants and other eateries. It’s a popular place with international tourists, interstate visitors and others from within Queensland. Not all are good to eat at. I know a chef: Myles Brett. I have known him for some [...]
Great Customer Service At Drakes Supa IGA Ashmore
This week I attended Drakes Supa IGA in Ashmore for some grocery shopping. What great customer service! I have been there on several occasions in times past, though it is not my nearest supermarket. My experiences at Drakes Supa IGA Ashmore have been consistently good. They do things differently from Coles & Woolworths, the big [...]
Your Blueprint for a Fulfilling Life and a Successful Business
Today I came across this fantastic video about 9 words which will enrich your life and boost your business. Think about how you can apply the principles to your own life, business and relationships. 9 Words That Will Enrich Your Life and Boost Your Business View more webinars from Content Crooner. Download the 9 Words [...]
What Does Chocolate Have To Do With Webdesign, Creative Excellence And Superb User Experience? (Don’t miss this)
If you like Chocolate you must see this site. If you like beauty, design and creativity you must see this site. If you appreciate a fine user experience on the web (usability) you must see this site. If you appreciate good customer service, or want to study it, you must see this site. If you [...]
How you can sell more.
In many places these days, both off-line and online, the sense of good service has been lost in a misinformed rush to pseudo efficiency. The phrase “have a nice day” is both ubiquitous and perfunctory – and usually meaningless. I am sure that you will recall many visits to brick and mortar stores with their [...]
Too Old? Think again!
Think you are too old to work? Too old to start something new? Or perhaps you are an employer with a bias against hiring older people? One of my hats is that of Private Investigator and I have a friend, Mark Grover, who owns one of Australia’s premier Private Investigation agencies. They handle cases both [...]
Great service from Gold Coast Computer Store – FS Computers
It was time for a new keyboard. These days I buy Microsoft keyboards and mice exclusively. (Early last year I bought a Logitech top of the line mouse – MX Revolution – which became faulty early on. I am still trying to get the situation resolved with Logitech. I have received appalling customer service and [...]
I didn't know that going to the dentist could be so good.
Recently I have started attending a new dental practice, having attended at least four times last year. I have been most impressed with the service and treatment I have received from Dr Karla Scutt and her helpful staff at Breeze Dental. In fact, my experiences at Breeze Dental have been the best ever, by a [...]
Gold Coast Organic Food Store – where customers matter.
This article will likely only be of specific interest to people who live on the Gold Coast in Queensland, Australia. Others who are interested in organic food, customer service, sales and marketing may find it interesting also. My wife and I consume a lot of organic food. We do eat meat (we are omnivores), are [...]
Excellent service and pricing from Australian online camera – photographic store
Just recently I have purchased a new video camera from an online store in Brisbane, Queensland: CameraPro Not only did I receive excellent service, I saved between $250 and $350 on what I would have paid at a well known local camera store. The video camera is Australian stock therefore I would have no warranty [...]
How competitive are you? Are you aware of the new competition paradigm?
Is competition important to you? I know when I was at school we had public lists of exam results. In my view it was a good thing and helped introduce students to the realities of adult life. After all, that is one of the purposes of an education. Well, it seems it used to be. [...]
At last – I like cellphones!
Article originally published July 18th 2009. Cellphones, or mobile phones as they are known in the UK and Australia, have been around for over 20 years now. I first used one in 1989, though it did not belong to me. It was a huge clunky brick like thing with a large aerial. We all thought [...]
Future trends and business development
Earlier this year I read the following article about Gen Y and landline phones: Gen Y drop landlines: survey Personally I am a bit of a ‘Geek’, or ‘Nerd’ and tend to operate out on the ‘frontier’ of new developments. This does not mean that I grab the latest gadget, or follow fads though. For [...]
Gold Coast Salmon & Chips Secret
My wife and I like to eat oily fish at least once a week, partly for health reasons. Our fish of choice is Salmon. My wife, who is a very good cook, prefers not to cook fish herself. (I am very poor at cooking and am under severe restrictions as to what I am allowed [...]
Poor spelling can cost you money, or even a job.
Does good spelling matter to you? But, is that really the right question? Perhaps the right question is: Does good spelling matter to others? Why is this? Writing and publishing material which is poorly spelt is like going around poorly dressed. What you write is how you dress yourself in the minds of your readers. When you [...]
The best mouse mats in the world – Flipmat
My new mouse mats have arrived. Regular readers of my blog may recall this article I wrote earlier this year: Why a mouse mat is a good business promotion tool – if you get the right one. In my view, Flipmats are the best mousemat around (try finding any better). Besides being technologically advanced and [...]
Get a human when you phone (for US readers); and thoughts on customer service.
Want to speak to a person when you phone an organization? Those computerized phone systems can at times be very counter productive indeed and on occasion I have experienced greater difficulties because of them. Here is a good list of shortcuts to a real human for my North American readers. Gethuman database for better customer [...]
Sushi & Yum Cha on the Gold Coast, Queensland, Australia
This is a ‘dining out‘ post aimed at people local to my area of the Gold Coast, Queensland, Australia; and at visitors or tourists in the region. For many years now my wife and I have been enjoying Sushi and Yum Cha at Sushi 4 U in Broadbeach. Map link. We have been attending Sushi [...]
Why a mouse mat is a good business promotion tool – if you get the right one.
One aspect of business development can be the use of promotional products. Clearly, a promotional product which is attractive, useful, helpful, well made and which works well is ideal. Very often though, promotional products fitting such criteria can be expensive. We have all seen the promotional pens – in fact I know someone who collects [...]
Poor customer service by professionals, health insights and positive thinking.
Yesterday I wrote a post about being gracious and commented on the poor attitude of the computer games salesperson. Today I will be telling you about a very poor recent experience with a sales assistant who was actually an educated professional – in this case a Pharmacist (Chemist). I will also provide some health insights [...]
